Family Services Assistant

US-MI-Alpena | US-MI-Lincoln | US-MI-Oscoda
1 week ago
EARLY HEAD START - Alpena EHS Center & Office
Benefits Offered


This position works closely with the Family Community Coordinator and/or Area Manager and assists in meeting Head Start Performance Standards in the area of health and parental involvement by following up with families and medical providers to obtain needed information. Establishes working relationships with medical providers, community resources and families. Persuades families and providers to comply with program rules for needed services. Enters information in appropriate data bases.


Family Support: 

  • Establish relationships with Early Head Start and/or Head Start families, becoming a resource to them as well as to other staff members;
  • In cooperation with other team members, work with families to assist them in succeeding with their family partnership plan by reminding them of appointments, requirements, and assisting them to obtain needed services.

Eligibility, Enrollment, and Attendance:

  • Assist in identifying and recruiting children Early Head Start and/or Head Start program as directed.

Health Requirements: 

  • Maintain knowledge and a working understanding of Early Head Start and/or Head Start health requirements and performance objectives;
  • Establish relationships and develop rapport with medical professionals to ensure services and required paperwork is completed and received;
  • Request  necessary documentation to complete health requirements by following up with families and medical professionals;
  • Send appointment reminders to parents as needed;
  • Accurately enter child data into tracking database, generate reports and immediately process any needed changes.

Parent Involvement:                                                                

  • Work with staff to assist in the promotion of parent participation in local Head Start and/or Early Head Start programming as defined by the area team;
  • Assist in the attainment of non-federal share target for the area.

Community Collaboration:

  • Advocate in the community for Head Start and/or Early Head Start and families;
  • Maintain knowledge of and familiarity with community resources.

Team and Peer Support:  

  • Act as an integral part of the team by sharing and gathering information, effectively utilizing the process of communication;
  • Participate with all team members in fulfilling team goals;
  • Participate in the self-assessment process.





Professional Growth: 

  • Attend, as directed, local and area staff meetings/trainings, orientation, pre-service, and/or other pertinent conferences, workshops and college course work;
  • Pursue personal goals through an individually designed self-development program.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and Experience:

High School Diploma / GED and one year experience in similar position with proven organizational capabilities, good communications skills (verbal and written) and general knowledge of computer word processing, data base and participant tracking programs required. Prefer college coursework in Business Services or related field.


Certificates, Licenses, Registrations:

Reliable transportation and a valid Michigan driver license are required.

Additional Job Comments

The position will assist the current Family Services Assistant in Data Entry, inkind collection, as well as with recruitment and applications, within Alpena, Alcona, and Iosco counties.

Office location will be dependent upon space availability and access and will be determined at time of hire.

Working approximately 25 hours weekly, full year, at a wage of $11.12 hourly.
Applications will be accepted through December 20, 2017.
Questions can be emailed to : - résumés will not be accepted.


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